INFORMATION-TECHNOLOGY-MANAGEMENT LATEST QUESTIONS | INFORMATION-TECHNOLOGY-MANAGEMENT LATEST BRAINDUMPS QUESTIONS

Information-Technology-Management Latest Questions | Information-Technology-Management Latest Braindumps Questions

Information-Technology-Management Latest Questions | Information-Technology-Management Latest Braindumps Questions

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WGU Information Technology Management QGC1 Sample Questions (Q22-Q27):

NEW QUESTION # 22
Which IT ethics policy discloses some or all of the ways an organization gathers, uses, discloses, and manages customer or client data?

  • A. Acceptable use
  • B. Email privacy
  • C. Information privacy
  • D. Social media

Answer: C

Explanation:
* Definition of Information Privacy Policy:
* An Information Privacy Policy explains how an organization collects, uses, discloses, and managescustomer or client data.
* It addresses data protection, compliance with legal requirements (e.g., GDPR, HIPAA), and organizational transparency.
* Purpose of an Information Privacy Policy:
* Ensures customers know how their personal data is handled.
* Builds trust and promotes ethical data usage practices.
* Incorrect Options Analysis:
* Email Privacy:Covers email communications but not broader data practices.
* Social Media:Focuses on employee behavior on social platforms, not customer data.
* Acceptable Use:Addresses general IT use policies, not specifically data privacy.
References and Documents of Information Technology Management:
* General Data Protection Regulation (GDPR) Documentation.
* ISO/IEC 27018: Cloud Privacy Framework (ISO Standards).
* ITIL Foundation: Privacy Management in Service Design (Axelos Publications).


NEW QUESTION # 23
Which tool can be used to list project tasks vertically against project time frame listed horizontally?

  • A. Venn diagram
  • B. Project model
  • C. PERT chart
  • D. Gantt chart

Answer: D


NEW QUESTION # 24
A company no longer wants to sell one product to as many customers as possible. Now they want to sell one customer as many products as possible. Which type of software gathers and analyzes customer information to tailor this marketing campaign?

  • A. Customer relationship management (CRM)
  • B. Distribution management (DM)
  • C. Supply chain management (SCM)
  • D. Operations management (OM)

Answer: A


NEW QUESTION # 25
A manager asks a team member to identify the top five customers by total dollars spent on the company's services in the past calendar year. Which phase of the customer relationship management (CRM) system does this represent?

  • A. Analyzing
  • B. Reporting
  • C. Predicting
  • D. Distributing

Answer: B


NEW QUESTION # 26
Which statement describes the planning phase of the systems development life cycle (SDLC)?

  • A. Performing corrections, additions, and upgrades to ensure the system continually meet business goals
  • B. Bringing project pieces together, checking interoperability, and verifying functionality
  • C. Establishing full descriptions of the desired features and operations of the system
  • D. Establishing a high-level strategy and goals for an intended project

Answer: D


NEW QUESTION # 27
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